Frequently asked questions

Here’s the answers to some of the questions you may have about Ontrac School Websites:

How easy is it to update an Ontrac School Website?

Very easy! Our school websites are based on WordPress, the most popular software for powering websites. And it’s the most popular for a reason – it makes editing your site simple and straightforward. Plus we include a comprehensive user guide that details common editing tasks, with easy to follow instructions and screenshots.

Can I upload photos?

Of course! Uploading photos is as simple as dragging them from your computer into your website’s Media library.

Can I create galleries?

Absolutely. You can create galleries on any page or news/blog post. The process is very straightforward, and our free user guide includes all the details.

Is it possible to provide document downloads?

You can upload files of common types, such as PDF files and Microsoft Word documents. You can then link to them from anywhere on your site. We also include a nifty downloads block which can be inserted on a page to provide a list downloadable files.

Can I include an FAQ section, just like this one?

Yes! We call it an ‘accordion’ block, and it’s easy to include one on any page. Simply provide your questions and your answers, and your website will format them into accordions just like this one.

I've heard that Wordpress websites need to be kept patched and up-to-date. How easy is this to do?

All websites, whether they’re based on WordPress or any other content management system, should be kept patched against the latest security threats. If your site is hosted by us, we’ll take care of installing security and software patches for you.

Can I allow multiple users to edit the website?

You can create additional editor accounts to provide access to multiple users. All the details and instructions are included in our free user guide.

I don't want to publish our email address on the website. Is it possible to include a contact form instead?

Ontrac School Websites include a basic contact form as standard. This can be included on your contact page – or any other page!

Any other questions?

We’re here to help! To find out more about Ontrac School Websites, or to enquire about pricing and discuss next steps, please get in touch.

Contact us